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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Regina Whittaker

November 17, 2023

5  out of  5 rating by Regina Whittaker
"I’ve been using Karen Boone with State Farm a long time, everyone is always helpful and friendly. Cassandra helped me with my final expense policy, and makes you feel like family. I also have my car insurance and renters insurance too. I highly recommend her and her team."

Christine Buser

November 15, 2023

5  out of  5 rating by Christine Buser
"Cassandra is great to work with. We've been working together for years now and she recently worked with me to clarify documentation on our insurance policies. She took the time to answer all of our questions, review with underwriting and communicated well during the entire process. It is a comfort to know we can keep the same great service and attention even with a big move. Thanks so much, Cassandra!"

Ryan Jefferson

November 14, 2023

5  out of  5 rating by Ryan Jefferson
"Jessica….is thee most genuine hearted agent i’ve ever had the pleasure of dealing with.. very informative and professional…and thee owner Karen Boone has created a wonderful business environment for us and her staff…10 ⭐️"

Norman Spencer

November 10, 2023

5  out of  5 rating by Norman Spencer
"My wife and I have been Karen Boone clients for quite a while and she and her team are amazing!. Always responsive and available for our needs."

Vera Mcgriff

November 2, 2023

5  out of  5 rating by Vera Mcgriff
"Dina Williams was so helpful. She was not only a top-notch professional but she did not rush me so I consider her to be a great listener as well. She understood my current situation with finding a insurance plan that was smart and that fits my budget. I personally like to thank her for expertise and patience. If your looking for insurance you should give her a call."

Nate Breighner

October 31, 2023

5  out of  5 rating by Nate Breighner
"Dina was able to get me moving in the right direction with my policy. She made my part of the application process smooth and efficient!"

Florence Ephraim

October 17, 2023

5  out of  5 rating by Florence Ephraim
"Miss William it was so nice talking to you and you taking care of my problem for me because I’ve been trying to get this rectified for about two months. I am grateful that you’re so professional and thank you for being a great service to me."

Mahmood Ahmed

September 29, 2023

5  out of  5 rating by Mahmood Ahmed
"Dina worked with me for the past week and made everything so simple and streamlined especially when I was super busy helping my mom move into her new place. She gathered all the information and provided me quotes for auto and home policies. She kept everything consolidated and organized so we could touch base through phone calls and keep track of items through our emails. I was very impressed with her professionalism and patience. I really appreciated her understanding what policy worked best for our needs. She was very helpful and I’m glad I got to work with her. Dina felt more like a family friend rather than an agent when I was working with her. Thank you Dina for making this process so much more easier and pleasant than I thought it would be!"

Vicki Jackson

September 26, 2023

5  out of  5 rating by Vicki Jackson
"May I say that Dina Williams is the most courteous, knowledgeable agent that I've had the pleasure to work with. She thoroughly explained any issues or questions such that I knew what I was offered for automotive coverage more than met my needs. With State Farm, I got the best coverage and bang for my bucks! Best Regards, Vicki"

Shirley Alford

September 22, 2023

4  out of  5 rating by Shirley Alford
"I Called for a quote, Dina Williams answered all my questions, and gave me a quote that satisfied my needs. I now have new coverage for my home and vehicle. The agent actually listened to me and provided me with the information I needed."

day light

September 22, 2023

4  out of  5 rating by day light
"The agent was extremely helpful and attentive"

Al Hamel

September 22, 2023

5  out of  5 rating by Al Hamel
"I been a Karen Boone Client for over 25 years! If I could give 6 stars I would! Karen and her staff, especially Dina Williams…..She is Sharp, Smart, Down To Earth and Extremely Helpful! Many Thanks To All!"

Jim Lawlor

September 13, 2023

5  out of  5 rating by Jim Lawlor
"I had the pleasure of working with Dina Williams. She is very knowledgeable and one of the kindest and caring customer service people I have dealt with in MANY years. Thanks for a great experience."

Larry Byrd

August 10, 2023

5  out of  5 rating by Larry Byrd
"I spoke with Dina W today and she was exceptional. She knows what she is doing, very professional, pleasant, and over all a kind person to speak to. I really appreciate her educating me on NC insurance proce"


July 31, 2023

5  out of  5 rating by LAKESHA T
"I have been with Karen State Farm Insurance for about 8 years or more. Her ENTIRE team is great and always go above and beyond. I would like to point out the customer service I did receive today with Dina Williams. She took great care of my needs without any hesitation. She listened to my issue and help me with the next step. I am very blessed to have my home and Auto Insurance with a great company."

WG Liu

July 26, 2023

5  out of  5 rating by WG Liu
"Dina is the best agent I ever had in the past many years! She is quick, friendly, precise and knowledgeable. I wish I met her earlier in searching for the best insurance in NC. I switched my auto and home insurance to State Farm! Thanks Dina!!"

Kaylee Deese

July 26, 2023

5  out of  5 rating by Kaylee Deese
"I would like to say that Karen Boone- State Farm Insurance Company is amazing, especially the Employees who work there. Every time I call with a situation Jessica is always there to help/answer my questions. She is such a BIG help in the company &’ always goes above and beyond to satisfy my needs. Jessica has such a big heart and her job does NOT go UNNOTICED! If anyone gets Jessica on the line just know you’ll always be helped in a timely manner and will not be disappointed by the time you hang up! THANK YOU, JESSICA!"

Anjanee Molock

July 17, 2023

5  out of  5 rating by Anjanee Molock
"Dina took very good care of me in signing up with a life insurance policy. She took time to provide a breakdown of how the policy worked so I could make the best decision. I am happy with state farm."

Susan Klinect

July 14, 2023

5  out of  5 rating by Susan Klinect
"I was so glad I had Dina figure out out home owners and auto insurance. She opened our eyes to a much better policy with better coverage and for about the same we were paying with the other company. I only wish we had done this sooner. Thank you Dina Williams!"

morgan Gammon

July 4, 2023

5  out of  5 rating by morgan Gammon
"Dina Williams was so caring and sweet. She made sure all my needs were met, I would enthusiastically recommend her to others !!"

Lauren Duckworth

July 1, 2023

5  out of  5 rating by Lauren Duckworth
"Dina is AMAZING! She did our life insurance and did an outstanding job making sure we had the best options and understanding the policies. Thank you Dina for making sure my family is covered ❤️"

Tyty Battle

June 29, 2023

5  out of  5 rating by Tyty Battle
"Jessica, was very amazing and knowledgeable. She was very friendly. This is why I love this particular state farm. K.Richardson."

Bonnie Martin

June 29, 2023

5  out of  5 rating by Bonnie Martin
"Dina was a pleasure to work with! She reviewed several policies including home, auto and life insurance! I appreciate her help with saving money and providing coverage that best benefits me! Let State Farm quote your insurance to see how they compare! Give Dina a call to quote you today! Customer service is A+"

Will Austin

June 28, 2023

5  out of  5 rating by Will Austin
"Every time I work with Cassandra at Karen Boone’s State Farm agency it is a pleasure! She takes immediate action and gets me what I need. This time she added new policy coverage in a quick turn to help me meet a deadline. Thank you!"

Easy KuttinUp

June 19, 2023

5  out of  5 rating by Easy KuttinUp
"Jessica was awesome, helpful and very informative!!!"