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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alycia Morgan

Alycia Morgan

March 10, 2025

5  out of  5
rating by Alycia Morgan
"I have been with Karen and her team for some years now. The service and support has never been anything short of amazing. So glad I have the best insurance agent on my side."
We responded:
"Hi, Alycia! Thank you for your wonderful review. It's fantastic to hear that having a reliable and supportive insurance agent can make a big difference. Thank you for being part of our State Farm family. If you need any assistance or have questions about your insurance policies, feel free to ask. Thank you! ~Karen & Team "
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Kevin Aviles

March 10, 2025

5  out of  5
rating by Kevin Aviles
"Una muy buena experiencia Jorge Osorio me atendió de maravilla un excelente servicio muy recomendado"
We responded:
"Hola! Muchas Gracias for this spectacular review. Jorge is wonderful & it warms my heart to learn that he took great care of you. This 5-star review means a lot to us, as my entire team works hard to take excellent care of our family/customers! We are happy to be your good neighbor! ~Karen & Team"
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Brianna Bailey

March 10, 2025

5  out of  5
rating by Brianna Bailey
"I had just moved down here & needed a new agent so i called & Dina helped me with everything i needed to change, & was very helpful getting me renters insurance as i was not aware of having that in NC. She also helped me with a few other questions i had with my registration. my experience was very helpful & very polite thank you!"
We responded:
"Hi Brianna! WELCOME TO NORTH CAROLINA & to our State Farm Family! THANK YOU for taking the time out to leave us this review. Yes, Dina is a delight & we are so honored to have her on the team. We all work diligently to make sure that we are here to assist whenever you may need us. It's a pleasure to be your State Farm Agency of choice! We’re glad to know you’re satisfied with the service at the Karen Boone State Farm Agency Team. If you ever have any questions or need assistance, we’re here to help! ~Karen & Team"
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Darius Pearson

March 7, 2025

5  out of  5
rating by Darius Pearson
"I’m not usually one to leave reviews but I have to. My Insurance Agent is Ms. Dina Williams & I have to say she is lovely to speak with. I jokingly call her my State Farm mom. So first & foremost she has been a big help with ALL of my policy’s. Secondly she helped me figure out life insurance. I never really understood too in depth life insurance but Ms Dina explained it very well & made some recommendations that I approve of & completely agree with. I would definitely recommend going to her because she in no way stories me as a typical sleazy sales person who just wants you to buy something so she can get a paycheck. I can tell there’s a level of care & concern which I as a customer very much appreciate. Thirdly, I try to adhere to a strict budget & she continually keeps that in mind & helped me figure out exactly what policies would work for me that wouldn’t “break the bank” or eventually become a problem in the future. She is a 10/10 insurance agent & I would go to her regardless of the company she worked for because of how she is!"
We responded:
"Thank you, Darius, so much for taking the time to leave such a heartfelt and detailed review. We are thrilled to hear about your positive experience with Dina. She truly exemplifies the dedication and care we strive to offer all our clients. Your words serve as a great reminder of the importance of our work and the positive impact we aim to have on our clients’ lives. Thank you for recommending our services and for trusting us with your insurance needs. We are glad to have you as part of our State Farm family! If you ever have any more questions or need further assistance, please don’t hesitate to reach out. ~Karen & Team"
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M H

March 7, 2025

5  out of  5
rating by M H
"Dina was great to work with answering my questions and working with me couldn’t recommend more highly"
We responded:
"Hi, M H. Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience. I am pleased to hear your questions were answered. Dina is indeed a valuable member of our team, and it's great to know that she was able to assist you effectively. Your kind words and high recommendation mean a lot to us. If you ever need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! ~Karen & Team"
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Shaleana Vinson

March 7, 2025

5  out of  5
rating by Shaleana Vinson
"My agent Jessica was amazing and so helpful thank you❤️"
We responded:
"Hi, Shaleana! Thank you so much for your kind words! We appreciate your feedback and your gratitude and are so glad you are part of our State Farm family. If you ever need any further assistance, please don't hesitate to reach out. ~Karen & Team"
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Christopher Moore

March 7, 2025

5  out of  5
rating by Christopher Moore
"Jordan was extremely helpful and answered all my questions thoroughly. He took the time to explain all options and assist in figuring out what policy was the right fit for me. As a small business owner myself this is incredibly helpful."
We responded:
"Thank you for your feedback, Christopher! We're delighted to hear that Jordan was extremely helpful and thorough in answering all your questions. It's great to know that he took the time to explain all options and assist you in finding the right policy. As a small business owner, we understand how valuable this support can be. If you need any further assistance, please don't hesitate to reach out. ~Karen & Team"
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Scott Watts

March 7, 2025

5  out of  5
rating by Scott Watts
"Excellent support from Dina Williams. She was polite, informed, proactive, and efficient. Highly recommend."
We responded:
"Hello, Scott! Thank you for taking the time to provide a review and share your feedback! We're thrilled to hear that you were provided with excellent support, politeness, knowledge, a proactive approach, and efficiency. Our State Farm team strives to provide this level of professionalism to all of our customers. We look forward to assisting you with your future needs, please feel free to reach out. Thank you! ~Karen & Team"
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WE R 1

March 5, 2025

5  out of  5
rating by WE R 1
"Great Job! Quick and Professional! Thank you Ms. Dina!"
We responded:
"Thank you, We R 1 for your kind words! I'm delighted to hear that you had a positive experience with our service. My team and I strive to provide quick and professional service, and it’s wonderful to know we met your expectations. Please reach out if you have any questions, we will be glad to assist you. ~Karen & Team"
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Keona Perry

March 4, 2025

5  out of  5
rating by Keona Perry
"Great insurance agency! The staff is very supportive and always willing to help and answer any questions. I’ve worked with Cassandra, Jessica and Karen who have all been wonderful!"
We responded:
"Hi, Keona! Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our agency. Our team will be delighted to know that they made such a great impression. We're always here to help and answer any questions you may have. We are so happy to have you as part of our State Farm family. Your support means a lot to us, and we look forward to continuing to serve you! ~Karen & Team"
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Keosha Reid

March 3, 2025

5  out of  5
rating by Keosha Reid
"This office has great customer service! I called and Emily was friendly, quick and knowledgeable with my concerns at the time of the call."
We responded:
"Thank you, Keosha for sharing your experience! We're delighted to hear that Emily was able to assist you promptly and effectively. Providing friendly and knowledgeable customer service is our top priority. If you have any other questions or need further assistance, please don't hesitate to reach out. My State Farm team and I are happy to be your good neighbor. ~Karen & Team"
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Andy Glaz

March 3, 2025

5  out of  5
rating by Andy Glaz
"My experience with this State Farm agency was very pleasant. Chelsea who assisted with my insurance needs was professional and knowledgeable found all discounts that I was eligible for and I saved some money by switching-recommand."
We responded:
"Hi, Andy! I'm glad to hear you had a pleasant experience with my State Farm agency! It's fantastic that Chelsea was able to assist you professionally and knowledgeably, identifying all the discounts you qualified for and helping you save money by switching. We are grateful to have you as part of our State Farm family. Please do not hesitate to reach out at any time! Thank you again for your kind words. ~Karen & Team"
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Ashley Mitchell

February 28, 2025

5  out of  5
rating by Ashley Mitchell
"Jessica Lopez is my girl! Bought a new car just now and she helped me take out the old with the new and explained so many things the best way possible! Excellent customer service! She truly deserves the 5 star review! Karen keep your girl Jess! She’s amazing! (You both are) :)"
We responded:
"Hi Ashley - what a pleasant review - THANK YOU SO MUCH for your continued trust in us. And yes, I agree, Jessica is AMAZING! My entire team and I are very honored to be your agency of choice! As a part of our State Farm Family, you will receive nothing short of our remarkable, customer service - We appreciate you! ~Karen & Team "
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Oscar Chaclan

February 27, 2025

4  out of  5
rating by Oscar Chaclan
"Excelente atención muy amigables"
We responded:
"Hola Oscar, muchas gracias por tomarte el tiempo de dejarnos una reseña tan positiva. Nos alegra saber que tuviste una gran experiencia y que nuestro equipo fue amable y servicial. Nos esforzamos por brindar el mejor servicio posible a nuestra familia de State Farm. No dudes en comunicarte con nosotros en cualquier momento, SIEMPRE estamos aquí para ayudarte. ~Karen & Team"
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Jeconias Lopez

February 26, 2025

5  out of  5
rating by Jeconias Lopez
"Excelente atención de parte de Jorge Osorio, 100% recomendado"
We responded:
"Hola, Jeconias. ¡Muchas gracias por tus amables palabras y por tomarte el tiempo de dejar una excelente reseña! Estamos encantados de saber que recibiste un excelente servicio en nuestra oficina de State Farm. Estamos agradecidos de tenerte como parte de nuestra familia de State Farm. Si alguna vez tienes alguna pregunta, comunícate con nosotros. ¡Estamos aquí para ayudarte! ~Karen & Team"
Profile photo of Gary Anderson

Gary Anderson

February 25, 2025

5  out of  5
rating by Gary Anderson
"We've had nothing but good experiences with Dina Williams within Kareen's team. She has been a joy to work with and really helped us with everything we've needed with moving from out of state. Couldn't recommend her enough! We don't need to look anywhere else for insurance."
We responded:
"Hello, Gary - THANK YOU SO MUCH for taking the time to share your thoughts & leave us this fantastic review! We’re glad to know you’re satisfied with the service at our State Farm office. As a part of our State Farm Family, we will always be here for you - to help make things flow smoothly for you & your family. If you ever have any questions or need assistance, we’re here to help! Take care! ~Karen & Team "
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Fany Diaz

February 25, 2025

5  out of  5
rating by Fany Diaz
"Buena noche , Jorge Osorio!! pasaba por aquí para agradecerle su valiosa atención, me siento satisfecha ya que siempre quedo con mis dudas despejadas en su totalidad!! Bendiciones.."
We responded:
"Buen día, Fany! Gracias por tomarte el tiempo de dejarnos esta amable reseña. Nos da mucho gusto saber que estás satisfecha con la atención recibida y que tus dudas han sido resueltas. Siempre es un placer poder ayudar a un miembro de nuestra familia State Farm. Si en el futuro necesitas más ayuda, no dudes en contactarnos. ¡Bendiciones para ti también! ~Karen & Team"
Profile photo of Chantilly Wyche

Chantilly Wyche

February 24, 2025

5  out of  5
rating by Chantilly Wyche
"Ms.Dina call me on time for our appointment she broke everything down and she explained everything to me to let me know what's the best plan and she very very helpful.i thank her for her help and been patient with me and she did a awesome job thank u again for your help jade a bless day and keep been a awesome person u are in the right field of work u are very appreciated and thank you again. U really help me"
We responded:
"Thank you so much, Chantilly for your wonderful review! It's great to know that you were provided with clear and helpful information, and that Dina's patience and expertise made a difference for you. We will be glad to assist with any further or future needs you may have. Thank you for being part of our State Farm family. Have a blessed day. ~Karen & Team"
Profile photo of John Brock

John Brock

February 19, 2025

5  out of  5
rating by John Brock
"I have had such a great experience with this company! Jessica Galvan Lopez went so far above and beyond to help me out and all while being so pleasant to speak with. I have never used State Farm before, nut now they have a loyal customer!"
We responded:
"Hello, John - THANK YOU for your trust & this awesome review! We are delighted to know you had a great experience with our State Farm agency and WELCOME TO OUR STATE FARM FAMILY! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help - ALWAYS! ~Karen & Team"
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Janiyah Phillips

February 18, 2025

5  out of  5
rating by Janiyah Phillips
"I absolutely love Dina !!! she is amazing and she don’t play about her customers ! i absolutely love her she handles all my problems simple easy and fast . AMAZING work ! she needs a raise baby😂!! a major one lol but yes i really do enjoy talking to her and handling my insurance !"
We responded:
"Hi Janiyah! Thank you for your trust & leaving this 5 star review for our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Call us if you ever need anything! ~Karen & Team"
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Tara Marino

February 11, 2025

5  out of  5
rating by Tara Marino
"Dina was an absolute Godsend.... She was knowledgeable about everything and made my transition smooth as possible. Thank you Dina"
We responded:
"Hello, Tara! Thank you so much for taking time our to leave us this 5-star review; we appreciate your trust in us! My State Farm team and I are so happy to be your good neighbor, and please know that we are ALWAYS here for you! It's our absolute honor to be your agency of choice! Karen & team "
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Amanda Gayle

February 5, 2025

5  out of  5
rating by Amanda Gayle
"Kind customer service and attention. Courteous and knowledgeable."
We responded:
"Hi Amanda! We appreciate your review and are delighted to know you had a great experience with our State Farm office. My team and I will always aim high to provide remarkable service to our customers. As a part of our State Farm Family, If you ever need any assistance with anything, please don’t hesitate to reach out. We are here to help! ~Karen & Team"
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Elizabeth Gallati

February 3, 2025

5  out of  5
rating by Elizabeth Gallati
"I am so pleased with Dina and Statefarm that I’ve told my family to sign up! She saved us thousands of dollars! She answers my emails even on off hours and puts my needs first. You must reach out!"
We responded:
"Hello there, Elizabeth - Thank you for taking the time to share your thoughts & give us this spectacular review; we appreciate it!! As a part of our State Farm Family - you will always receive TOP NOTCH service from me & my team. If you ever have any questions or need assistance, we’re here to help! ~Karen &Team"
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inhotep51

January 29, 2025

5  out of  5
rating by inhotep51
"Just got off the phone with Jessica Lopez. Very educated in insurance. I’m thinking about getting some insurance for my daughter who is 25 that she taught me today on January 29. It’s a lot of things to talk to me about the life insurance policy and now I know I was very educated today by her. if you can, when you see this review, give Jessica a call. I learned a lot today thank you, Jessica."
We responded:
"Hello there, Inhotep51! Thank you for taking the time to share your thoughts; we appreciate you and we’re glad to know you’re satisfied with the service from our State Farm family to yours. If you ever have any questions or need assistance, we’re here to help & serve! ~Karen & Team"
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Maria Pirela

January 17, 2025

5  out of  5
rating by Maria Pirela
"Jorge Osorio Excellent!!!!"
We responded:
"Hello, Maria - Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor; and provide you with the quality care and Customer Service that you expect and deserve. We are always here for you! ~Karen & Team"