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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Aura Chaparro

March 14, 2023

5  out of  5 rating by Aura Chaparro
"(Translated by Google) There are people like Karen who make a business efficient. I have had the pleasant experience for many years and it is actually worth highlighting the good services. Infinite thanks (Original) Hay personas como Karen que hacen que una empresa sea eficiente. He tenido la grata experiencia desde hace muchos años y en realidad vale la pena resaltar los buenos servicios. Gracias infinitas"

Molly Fares

March 10, 2023

5  out of  5 rating by Molly Fares
"Have been a State Farm client for 36 years. Absolutely love the team at this office. Cassandra has been there through all of my life events and challenges with positive advice. Highly recommend!"

David Vetter

March 7, 2023

5  out of  5 rating by David Vetter
"I needed an indemnity bond in order to obtain a title for a vehicle I had acquired. The NCDOT inspected the car and gave me a form and said” you need an indemnity bond” . I called Dina Williams at Karen Boone State Farm agency. She researched the matter and set me up with what i needed. Super helpful."

Glenn Adams

March 7, 2023

5  out of  5 rating by Glenn Adams
"Great team of ppl!!! Very helpful & knowledgeable team....😎😎😎"

John Stevens

March 2, 2023

5  out of  5 rating by John Stevens
"After dealing with a major insurer for more than 30 years, I decided to shop around for a new provider due to the poor customer service I've received from my insurer. After researching the major companies, I learned that State Farm ranks among the highest in customer service and that's more important to me than rates. After submitting a quote request online to SF, I was contacted by Dina Williams who promptly addressed my needs and concerns and quickly submitted quotes for my review. Dina is very knowledgeable of the insurance products and very personable."

Stephanie Hubbard

March 1, 2023

5  out of  5 rating by Stephanie Hubbard
"Spoke with Dina to start a new policy. She was very nice and explained all the new benefits I would receive with the new policy. She also wanted to make sure I was covered with auto, renter's, and life insurance before we ended the call. I really felt like she cared and not just doing her job. Thanks Dina"

Katiana Mauras

March 1, 2023

5  out of  5 rating by Katiana Mauras
"Jessica Galvan is the best agent ever! She is always so helpful to my partner and I. Very patient and understanding. I was concerned about the cost of my premium and she was able to get us a multicar discount!"

James Simmons

February 24, 2023

5  out of  5 rating by James Simmons
"Woke up to a flat tire and contacted Karen's team to confirm details of my car insurance policy. Jessica promptly called me and reviewed my policy and answered every question and concern that I had. She also went over my other polices to insure that I was happy with everything. The thing that I am most impressed with about this team is that they always go a step beyond to ensure quality care and service. The pride taken in their service to us is greatly appreciated, and does not go unnoticed!"

Julie Fletcher

February 20, 2023

1  out of  5 rating by Julie Fletcher
"2 calls in a row asking for some imaginary person. Spammer"

Michael Hyde

February 17, 2023

5  out of  5 rating by Michael Hyde
"Karen and team are a treat to work with! Everyone is thoughtful, kind, and thorough. Would heartily recommend."

Paul Seelig

February 17, 2023

5  out of  5 rating by Paul Seelig
"Dina was great!! She was really patient with a guy that knows nothing about insurance. More important, she saved us money, and I like to keep as much as I can. GREAT PERSON TO HAVE ON YOUR SIDE!!"

Tyty Battle

February 14, 2023

5  out of  5 rating by Tyty Battle
"Cassandra, was very amazing and knowledgeable. She was very friendly. This is why I love this particular state farm. K.Richardson"

Ana De Oliveira

February 14, 2023

5  out of  5 rating by Ana De Oliveira
"Dina was really helpful, I needed to make many changes and add new things to my policies, and she patiently helped me out through all of it."

Olga Santo Tomás Monroe

February 2, 2023

5  out of  5 rating by Olga Santo Tomás Monroe
"Thank you Cassandra, Karen, Emily and Dina for your dedication, consistency and deep care for my insurance needs. Anytime that I’ve had a question, one of these very knowledgeable, sweet and capable people have helped me. Cassandra is the main person that I’ve worked with and she is a wealth of knowledge, service and professionalism. I highly recommend this amazing team!!"

Ashley Silver

January 31, 2023

5  out of  5 rating by Ashley Silver
"Dina Williams was my Business Insurance representative. She has been such a pleasure to assist me. She was very detailed and explained everything that I was unfamiliar with. She was great!"

Jacob Wieneke

January 29, 2023

5  out of  5 rating by Jacob Wieneke
"Karen Boone State Farm offers top notch customer service and support! I recommend them for all your insurance needs!"

Dana Bowlin

January 25, 2023

5  out of  5 rating by Dana Bowlin
"Dina Williams took great care of 3 different policies that I needed. Call Dina for any of your insurance needs she will get it done."

Teresa Dunston

January 24, 2023

5  out of  5 rating by Teresa Dunston
"Dina provided great customer service and follow-up communications."

Andrew Golden

January 24, 2023

5  out of  5 rating by Andrew Golden
"Karen Boone State Farm Insurance is a great group of people starting at the top with Karen. I worked with Dina recently on a new home purchase and update my auto policy for a multi-policy discount. There's always a barrage of things to do with a new home purchase. Karen and Dina were responsive, kind and on top of it. I could focus on other things because I knew that Karen and Dina had my back. I've worked with other insurance agents in the past, but the great folks at Karen Boone State Farm Insurance are 5 stars all the way. Thank you Karen Boone team! God Bless you all!"

Ken Davis

January 18, 2023

5  out of  5 rating by Ken Davis
"Dina is hands down absolutely the BEST!!!!! She is very concerned about her customers and goes above and beyond what's expected to give them the best value for their money!! She is very knowledgeable and does her job well!! State Farm Insurance is fortunate to have her as an employee, she's definitely a five star review!!"

aleyda veras

January 17, 2023

5  out of  5 rating by aleyda veras
"Great service! Specially the agent name Jessica who speak English and Spanish."

Tallas Campbell

January 11, 2023

5  out of  5 rating by Tallas Campbell
"Jessica was very helpful in my time of need thanks again .."

Regina Atwater

January 6, 2023

5  out of  5 rating by Regina Atwater
"I spoke with Dina Williams about upgrading my policy. She was very detailed and professional. She was down to earth and didn't make me feel uncomfortable about not knowing much about insurance. It was like talking to family. I was able to bundle my home to my current auto policy which allowed me to save additional money. My experience was wonderful."

Warren Gatson

December 22, 2022

5  out of  5 rating by Warren Gatson
"They really make you feel like family."

Todd M

December 9, 2022

5  out of  5 rating by Todd M
"Karen Boone and her team are outstanding! Just got off the phone with one of Karen's team members, Dina. She listened to my concerns and just took care of everything! One Happy Customer!"