State Farm® Insurance Agent Karen Boone
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sallie Andrews
October 9, 2024
5
out of
5
rating by Sallie Andrews
"I am so pleased with the service and professionalism of Monique Hughes at State Farm. She knows everything there is to know about insurance and explains it in a concise and easy to understand way. I am getting 3 different kinds of insurance and amazingly saving $1000 over my old insurance quotes for the same coverage! This was a complicated application and everything was processed perfectly. I highly recommend using Monique for your insurance needs!"
Scytea Walker
October 8, 2024
5
out of
5
rating by Scytea Walker
"If you looking for car insurance State Farm have the best agents to help you with your search especially Monique Hughes, I never was the one to give people reviews but I had to give her a 10 out of 10. she very knowledgeable, she went above and beyond ,step by step to make sure I understood what I was getting and what was best for me and my husband. So if you looking for someone who know what you need ask to speak to Monique Hughes.one of the best bye far❤️❤️❤️❤️"
Marc Schwartz
September 26, 2024
5
out of
5
rating by Marc Schwartz
"Dina was very helpful. Quick and painless new insurance."
We responded:
"Hi there, Marc! WELCOME to our State Farm Family AND THANK YOU so much for this heart-warming 5-star review. We do not take your trust or your business for granted, and we want you to know that we will always strive to give you the top-shelf, quality service that you need. My team & I will always be here for you & your family if/when you need anything. We are that Good Neighbor Agent! ~Karen & Team"
LaCretta Vanderburg
September 24, 2024
5
out of
5
rating by LaCretta Vanderburg
"Dina it's such a great representative friendly kind etc I'm so glad I got to meet her today"
We responded:
"Hi, LaCretta! THANK YOU so much for this 5-star review! My team & I work diligently to make sure that we are the absolute best resource for our customers. As a part of our State Farm Family, you deserve nothing less than our best. We appreciate the opportunity to be of service to you & your family! ~Karen & Team"
Brittany Felts
September 24, 2024
4
out of
5
rating by Brittany Felts
"The best agent! Every question I have, they have an answer. All the paperwork I need filed they handle it! They all are so professional and nice when I call in! I appreciate them all so much!"
We responded:
"Hi, Brittany! We appreciate you and your trust in us over the years - THANK YOU for choosing us and staying with our agency. We realize that you have a choice and please know that we will work diligently & effectively to take excellent care of you & your insurance needs. Thanks for being a part of our State Farm Family, Brittany! ~Karen & Team"
Adam College
September 23, 2024
5
out of
5
rating by Adam College
"We felt like we were overpaying after years of loyalty to a different insurer, and after calling this State Farm agent, it turns out we were right! Dina was so great and easy to work with! She did a fantastic job listening to me and explaining my options, and I really appreciated how she made sure I had the right coverage for my family's needs."
We responded:
"Hello, Adam! What an honor to be your new agency of choice! We are so glad to have you as part of our State Farm Family! Please know that my entire team & I are constantly/daily focused on providing excellent service and quality solutions for our customers - we will ALWAYS treat you like family - because you deserve it! It's an honor to provide your Auto Insurance and Homeowner's Insurance here in North Carolina! If you ever need anything, just give us a shout! ~Karen & Team"
Chasati Crabtree
September 11, 2024
5
out of
5
rating by Chasati Crabtree
"I recently signed up for a medical plan for my daughter with Dina, let me tell yall if you need anything Dina is the one to go too! She not only helped me with the plan, but she also was able to give me quotes right then for life insurance policy for my husband, kids and myself. Dina you did an amazing job! Thanks for caring for you customers like you do!"
We responded:
"Hi Chasati! Your trust means everything to us; and we sincerely appreciate this heart-felt review. My team & I come into the office each day, fully committed to our customers. We want to be here for you, provide solutions and quality Customer Service. It's our honor to be your agent and WELCOME to our State Farm Family! ~Karen & Team "
amonia stone
August 30, 2024
5
out of
5
rating by amonia stone
"I have been with State Farm for years& I am happy they keep me informative on policy changes & any updates! They have always put me first! Thank you!"
We responded:
"Hi, Amonia! THANK YOU so much for your continued trust in me & my team. It has been our honor to be your agency of choice over the years. Our clients are the reason that we strive to give our VERY BEST each & every day. As a part ouf our State Farm Family, we will always be here for you! We appreciate you so much! ~Karen & Team"
Felicia Morton
August 28, 2024
5
out of
5
rating by Felicia Morton
"I met Karen years ago when I first bought my home. Karen and her staff has always been amazing, always had wonderful customer service, and met all your insurance needs. Thank you so much Le’Yanna and Karen for helping me with my State Farm Insurance needs!!!!🙂"
We responded:
"Hi Felicia! Thank you so much for taking time out to provide us with these kind words. It is our honor to serve you & we sincerely appreciate your trust in us! My team & I are committed to being the BEST resource for our customers & we will always be here for you! ~Karen & Team "
Alforn McKenzie
August 27, 2024
1
out of
5
rating by Alforn McKenzie
"Don’t recommend in the least bit. Very unprofessional and misleading agency with vindictive and hypocritical information provided to consumers"
We responded:
"Hello, Alforn - We are very sorry that your situation did not resolve in the manner that you expected. As your agent, we have to rely on other departments, as they make decisions on your policy, based on the contractual language, policy provisions and your coverage that is available. It is not our desire, mission or purpose to mislead or agitate our customers. There are many layers to your situation and ultimate outcome. Our team has always been on the side of our customers and we always operate with integrity and professionalism. We are happy to further discuss the details of your unique, specific situation if you desire to give us a call 919-782-6666. ~Karen & Team "
Richard Windsor
August 14, 2024
5
out of
5
rating by Richard Windsor
"The process for setting up all my insurance was a breeze. With the chaos of moving back into North Carolina they were super ready to help make this process as easy as possible. I highly recommend their services to anyone looking for a new company!"
We responded:
"Hello there, Richard! THANK YOU for this spectacular review; and for taking time out to write this for us. My team & I are always here for our customers to simply the complicated, educate our clients & build quality relationships. Our clients are EVERTYTHING to us and we will ALWAYs go the extra mile to make sure you are happy & completely satisfied. Thanks for your trust - we don't take it for granted & we are grateful for you. It's a pleasure to serve you & your family! ~Karen & Team"
Kelli Scoggins- West
August 8, 2024
5
out of
5
rating by Kelli Scoggins- West
"THE BEST STAFE FARM AGENT! Their team really care about their clients and what they can do to improve their coverage to fit your needs. They do follow-up calls to make sure things are the way you need them and to see if they can help in any other ways. Very understanding and polite also. I have dealt with several companies over the years and hands down this is the BEST!! Thank you and your team for everything you do and for your kindness and professionalism."
We responded:
"Hello there, Kelli! A huge THANK YOU for this stellar review! Your trust in us means the world & we will ALWAYS work diligently to make sure that you are taken care of. My team & I fully understand that you have a choice & we are grateful that you chose us AND that you continue to allow us to be of service to you! ~Karen & Team "
Tammy Montgomery
August 2, 2024
5
out of
5
rating by Tammy Montgomery
"Editing only because somehow Karen's service gets better and better. I appreciate her loyalty and care for her customers. Original Review: I have been a State Farm customer for over 20 years and agents like Karen Boone and her staff are the reason I have been a loyal customer. Everyone in the office has been helpful and very responsive. I appreciate their knowledge and the competitive rates. Highly recommended!!"
We responded:
"Hello, Tammy! THANK YOU so much for taking time out of your day to give us this AWESOME "shout out". My team & I sincerely appreciate it and YOU - your trust in us to take care of you means the world, and we will never take that trust for granted. You are a valued member of our "State Farm Family" and we are always here to provide insurance guidance, insurance education & a genuine friendship/relationship. WE LOVE OUR CUSTOMERS & WE ARE HONORED THAT YOU LOVE US BACK! ~Karen & Team "
Ivye Wright Arnold
August 2, 2024
5
out of
5
rating by Ivye Wright Arnold
"Karen Boone has been my agent for several years now.!!! Words cannot express how Karen and her staff give the utmost attention even to the smallest details. Their guidance, knowledge of the industry and overall experience in the industry made me and my family extremely comfortable in sharing our information. They genuinely care about you and your well being. I would recommend them to anyone in a heartbeat."
We responded:
"Hello there, Ivye! WOW- this review means the world to us & so do you! It's an honor to be of service to you & your agency of choice. We strive to go above & beyond to make our customers feel welcomed and well taken care of. Delivering "top shelf" customer service is our #1 priority. THANK YOU for being a part of our "State Farm Family" - we're ALWAYS going to be that Good Neighbor & here for you & your family! ~Karen & Team "
Serenity Cooley
July 25, 2024
5
out of
5
rating by Serenity Cooley
"They are always so nice and helpful!"
We responded:
"Hi Serenity! Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you have such a positive experience with our team. Your kind words mean a lot to us and serve as a motivation for our team to continue delivering exceptional service! We truly appreciate your continued trust over the years & look forward to serving you again in the future. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing our agency &for your fantastic review! ~Karen & Team"
Willie Bryant
July 24, 2024
5
out of
5
rating by Willie Bryant
"Karen Boone always helpful in achieving the best rates possible, always responds promptly ,answers questions to ensure there is understanding of services most importantly they are patient with their members wants and needs"
We responded:
"Hi Willie! WOW - Thank you so much for taking time out to give us this shout out & glowing, 5-star review. Our customers are ALWAYS our #1 priority, and we appreciate the opportunity to serve you & your family. Your trust in us over the many years means the world to us and we are always here for you! ~Karen & Team "
Andy Capps
July 23, 2024
5
out of
5
rating by Andy Capps
"Helpful doesn't even begin to describe my experience working with Dina Williams! She was thoughtful, caring, and incredibly insightful into the ins and outs of my available policies. If you're looking for insurance, or like me, looking for a change of insurance, give Karen Boone' team a call!"
We responded:
"Hi Andy! We are so honored to have you as a customer, and we sincerely thank you for this wonderful review! My team & I work very hard to be there for our customers because you are our State Farm Family and deserve our very best. Thanks for allowing us to serve you & take care of your Insurance & Financial Service needs! ~Karen & Team"
Tom Morse
July 16, 2024
5
out of
5
rating by Tom Morse
"The Karen Boone State Farm Agency has been wonderful to work with on home, auto and liability coverage. Our periodic review was well handled by Jessica Galvan who was very professional, friendly and knowledgable."
We responded:
"Hi Tom - THANK YOU so much for this awesome review! It's our honor to be your agency of choice - and we appreciate your trust & friendship over the years. We truly believe it taking excellent care of our customers! As a part of our State Farm Family - you deserve our best. Be well! ~Karen & Team"
Kiersten
July 11, 2024
5
out of
5
rating by Kiersten
"Dina might actually be the nicest insurance agent I have ever spoken to. She didn't make me feel uncomfortable or pressured. She made me feel informed and welcome. So helpful and kind and really makes me happy to be with State Farm. Thanks Dina!!!! ❤️"
We responded:
"Hello there, Kiersten! We love our customers & your trust means everything to us! THANK YOU for allowing us to service you & for this glowing review. My team & I are constantly striving to be the best that we can be, so that our customers (our State Farm Family) have a pleasant experience with us. We appreciate you! ❤️ ~Karen & Team "
Sierra House
July 1, 2024
5
out of
5
rating by Sierra House
"Dina Williams was incredibly helpful with all my insurance needs! She explained every detail through my process, and made sure that I fully understood everything that was happening. A++ customer service for sure. Thank you so much!!"
We responded:
"Hi Sierra! THANK YOU SO MUCH for this awesome review! Please know that my team & I appreciate your trust in us, and we will ALWAYS be there for you, to provide answers solutions and great Customer Service. As a part of our State Farm Family, you deserve our very best that we have to offer. It's an honor to be your agency of choice; thanks for choosing us! ~ Karen & Team "
Kyanah Hughes
June 28, 2024
5
out of
5
rating by Kyanah Hughes
"Jessica was create to work with ! Very effective and appreciated the customer service ! Thank y'all so much"
We responded:
"Hi Kyanah! We want to THANK YOU for your continued trust in us, and for allowing us to be your agency of choice. We sincerely appreciate you! Our #1 Priority is to make sure that our customers are ALWAYS taken care of. As a part of our State Farm Family - you deserve our BEST and we aim to deliver! Call us if you need anything! ~Karen & Team "
Miracle McGill
June 27, 2024
5
out of
5
rating by Miracle McGill
"Mrs. Dina was a great help today in ensuring that I got the best policy and she made sure that I was ok with everything I signed up for and explained in great detail so that I knew exactly what I was signing up for. Very sweet lady and we had a nice conversation thank you so much!"
We responded:
"Hello, Miracle! THANK YOU so very much for this awesome review! It's an honor to be your agency team; and we are grateful that you chose us. We strive to help simplify processes and find solutions for our customers. Our customers are like a part of our family - and we will always take care of you! ~Karen & Team"
Juliette Spruill
June 21, 2024
5
out of
5
rating by Juliette Spruill
"Good Morning I would like to leave a great review for Dina she helped and explained what I needed to know! Very experienced worker"
We responded:
"Hi Juliette - THANK YOU so much for this glowing review; and for your trust in us! We sincerely appreciate you and are honored to be your agency of choice! As a part of our State Farm Family - you deserve our BEST Service and that's what we aim to provide. My team & I are always here for you! ~Karen & Team "
Erin Clevenger
June 20, 2024
5
out of
5
rating by Erin Clevenger
"Thanks so much to Dina Williams for excellent customer service with our home and auto policies. She has been patient, kind, helpful, and reliable and has made the process of getting new policies easy! Highly recommended!"
We responded:
"Hello, Erin! WOW- THANK YOU so much for this spectacular review! My team & I work diligently & deliberately to take great care of our customers. We are always here to provide answers and solutions that make the insurance process easier for you! Call us if you ever need anything! ~Karen & Team "
joe weru
June 18, 2024
5
out of
5
rating by joe weru
"Jessica really assists in all questions related to my insuarance policy and helps me in making the best decisions in regards to my auto insuarance...I highly recommend them"
We responded:
"Hello, Joe! THANK YOU so much for your kind words & this 5-star review! We want to make the process simple & effective for everyone that trusts us. We love having you as a part of our State Farm Family & you have our promise that we will ALWAYS go that extra mile to make sure you & your family are taken care of! ~Karen & Team"